Scott Millson, President, HUB International Florida Employee Benefits
THEMES
- Create your own Leadership Mosiac and be a part of someone else’s
- Relationship depth is more aligned to More and Forever than relationship breadth
- Nurture mutually beneficial (equally yoked) relationships
- The name on the back of your jersey IS as important as the name on the front.
- Listening to clients is more important than what you have to say. It is about how you can help them; not how they can help you.
KEY MOMENTS
[1:54] Scott’s 30ish for 30 blog series—where the inspiration for it came from
[3:23] Scott’s career evolution
[6:51] What does a more and forever relationship mean to you? “You could see that they were trying to create genuine relationships based on a foundation of trust, and that’s how I define more and forever”
[9:13] Creating a mutually beneficial relationship, “that’s the test of whether it’s a strong relationship or not.”
[14:03] How and why do we need to create our leadership mosaic?
[18:37] Balancing work and family—leading by example
[21:20] Prioritizing family “I made that decision around family and that was really important for us”
[22:45] The team’s responsibility in creating more and forever
[25:12] Building relationships that can withstand big changes – that’s more and forever
[26:15] What do you look for in your team members
[27:40] How do you manage your own personal brand and your organization’s brand?
[32:44] How does the trust equation fit into your work?
[34:10] Getting into the head and the heart of who you are working with
[36:54] Scott watching (and guiding) his oldest son build and grow his own business
[41:10] What is a little thing that you can do consistently to build trust?
[43:15] Can we have forever without more?
[46:40] “We all have to recognize that there is change [that happens] within an organization”
[52:11] “Too often, salespeople feel that their value is what they say… ”
[58:19] On LinkedIn: “Use it as a tool to build dept, not breadth”